In a move aimed at simplifying and streamlining mobile network services in Nigeria, the implementation of a new USSD code framework has begun.
This framework mandates that all network operators adopt a unified code format, replacing the previous system where each network provider had its unique USSD codes for accessing services.
This article delves into the details of this significant development and provides an overview of the new unified USSD codes that customers can utilize.
The Nigerian Communications Commission (NCC), after a thorough review and consultation with network operators, has introduced a standardized set of USSD codes to facilitate a more seamless and convenient experience for mobile users.
This harmonization aims to eliminate confusion and enhance customer satisfaction across different networks.
Let’s take a look at the newly implemented unified USSD codes and the services they correspond to:
- National Identification Number (NIN) Verification: *996#
- This code enables users to conveniently verify their NIN and link it to their mobile SIM card. Compliance with NIN registration is crucial for regulatory purposes and enhanced security.
- Value-Added Services (VAS): *305#
- By dialing this code, customers can access various value-added services such as entertainment, news, sports updates, and more.
- Share Services: *321#
- This USSD code allows users to share airtime or data with friends, family, or colleagues seamlessly. It simplifies the process of transferring resources among network subscribers.
- Account Balance: *310#
- By dialing this code, customers can easily check their account balance, ensuring they stay informed about their airtime and data balances.
- Data Plans: *312#
- This USSD code provides access to data plan options, allowing users to select and subscribe to suitable data packages that meet their specific needs.
- Airtime Recharge: *311#
- Dialing this code enables users to recharge their airtime quickly and conveniently. It ensures uninterrupted communication and enables customers to top up their credit effortlessly.
- Borrowing Services: *303#
- In situations where customers run out of airtime, this USSD code grants the option to borrow credit, providing a temporary solution until the next recharge.
- Data Balance: *323#
- By dialing this code, users can conveniently check their data balance, ensuring they have full visibility of their remaining data quota.
The introduction of unified USSD codes brings numerous benefits to mobile network users in Nigeria.
With a standardized code format, customers no longer need to remember multiple codes for different services or struggle with compatibility issues across network providers. Instead, they can rely on these unified codes to access a wide range of services efficiently and effortlessly.
It is important to note that these unified USSD codes are applicable across all mobile network operators in Nigeria. Whether you are a subscriber of MTN, Airtel, Glo, 9mobile, or any other network, you can use these codes to access the respective services seamlessly.
As network operators implement this new framework, customers are encouraged to familiarize themselves with the unified USSD codes listed above. By doing so, they can take full advantage of the simplified system and enjoy a more user-friendly mobile network experience.
